Cancellation Policy

We understand that sometimes circumstances arise that require you to reschedule or cancel your appointment at our aesthetics clinic. In order to provide the best service to all of our clients, we have implemented the following cancellation policy:

Notification Period: We kindly request that you provide us with at least 24 hours notice if you need to cancel or reschedule your appointment. This allows us to offer your appointment slot to another client in need.
Late Cancellations/No-Shows: Failure to provide at least 24 hours notice for cancellation or rescheduling may result in a cancellation fee of £40 being charged to your account. Additionally, repeated late cancellations or no-shows may require prepayment for future appointments.
Consideration for Part-Time Availability: We understand that our part-time availability may limit appointment slots for clients who wish to book in. Therefore, it is crucial to respect the time allocated for appointments. Late cancellations or no-shows not only inconvenience our clinic but also affect other clients who are seeking appointments.
How to Cancel: To cancel or reschedule your appointment, please contact us by phone or email as soon as possible. Our team will assist you in finding a new appointment time that works for you.
Exceptions: We understand that emergencies and unexpected circumstances can arise. If you have a valid reason for missing your appointment at the last minute, please contact us to discuss your situation.

Centrally located for easy access from London, Manchester, and surrounding areas.